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ITSM-NG (#5615)
* 'Add new script' * Update itsm-ng-install.sh * Update itsm-ng-install.sh --------- Co-authored-by: push-app-to-main[bot] <203845782+push-app-to-main[bot]@users.noreply.github.com> Co-authored-by: Slaviša Arežina <58952836+tremor021@users.noreply.github.com>
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6
ct/headers/itsm-ng
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6
ct/headers/itsm-ng
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_______________ __ ___ _ ________
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/ _/_ __/ ___// |/ / / | / / ____/
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/ / / / \__ \/ /|_/ /_____/ |/ / / __
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_/ / / / ___/ / / / /_____/ /| / /_/ /
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/___/ /_/ /____/_/ /_/ /_/ |_/\____/
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47
ct/itsm-ng.sh
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47
ct/itsm-ng.sh
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#!/usr/bin/env bash
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source <(curl -fsSL https://raw.githubusercontent.com/community-scripts/ProxmoxVE/main/misc/build.func)
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# Copyright (c) 2021-2025 community-scripts ORG
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# Author: Florianb63
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# License: MIT | https://github.com/community-scripts/ProxmoxVE/raw/main/LICENSE
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# Source: https://itsm-ng.com/
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APP="ITSM-NG"
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var_tags="${var_tags:-asset-management;foss}"
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var_cpu="${var_cpu:-2}"
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var_ram="${var_ram:-2048}"
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var_disk="${var_disk:-10}"
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var_os="${var_os:-debian}"
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var_version="${var_version:-12}"
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var_unprivileged="${var_unprivileged:-1}"
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header_info "$APP"
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variables
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color
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catch_errors
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function update_script() {
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header_info
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check_container_storage
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check_container_resources
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if [[ ! -f /etc/itsm-ng/config_db.php ]]; then
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msg_error "No ${APP} Installation Found!"
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exit 1
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fi
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msg_info "Updating ${APP} LXC"
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$STD apt-get update
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$STD apt-get -y upgrade
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msg_ok "Updated Successfully"
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exit
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}
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start
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build_container
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description
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msg_ok "Completed Successfully!\n"
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echo -e "${CREATING}${GN}${APP} setup has been successfully initialized!${CL}"
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echo -e "${INFO}${YW} Access it using the following URL:${CL}"
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echo -e "${TAB}${GATEWAY}${BGN}http://${IP}${CL}"
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35
frontend/public/json/itsm-ng.json
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35
frontend/public/json/itsm-ng.json
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{
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"name": "ITSM-NG",
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"slug": "itsm-ng",
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"categories": [
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25
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],
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"date_created": "2025-06-20",
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"type": "ct",
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"updateable": true,
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"privileged": false,
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"interface_port": 80,
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"documentation": "https://wiki.itsm-ng.org/en/home",
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"website": "https://itsm-ng.com",
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"logo": "https://cdn.jsdelivr.net/gh/selfhst/icons/svg/itsm-ng.svg",
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"config_path": "/etc/itsm-ng",
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"description": "ITSM-NG is a powerful, open-source IT Service Management (ITSM) solution designed for managing IT assets, software, licenses, and support processes in accordance with ITIL best practices. It offers integrated features for asset inventory, incident tracking, problem management, change requests, and service desk workflows.",
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"install_methods": [
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{
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"type": "default",
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"script": "ct/itsm-ng.sh",
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"resources": {
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"cpu": 2,
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"ram": 2048,
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"hdd": 10,
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"os": "debian",
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"version": "12"
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}
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}
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],
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"default_credentials": {
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"username": "itsm",
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"password": "itsm"
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},
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"notes": []
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}
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68
install/itsm-ng-install.sh
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68
install/itsm-ng-install.sh
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#!/usr/bin/env bash
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# Copyright (c) 2021-2025 community-scripts ORG
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# Author: Florianb63
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# License: MIT | https://github.com/community-scripts/ProxmoxVE/raw/main/LICENSE
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# Source: https://itsm-ng.com/
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source /dev/stdin <<<"$FUNCTIONS_FILE_PATH"
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color
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verb_ip6
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catch_errors
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setting_up_container
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network_check
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update_os
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setup_mariadb
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msg_info "Setting up database"
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DB_NAME=itsmng_db
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DB_USER=itsmng
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DB_PASS=$(openssl rand -base64 18 | tr -dc 'a-zA-Z0-9' | head -c13)
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mariadb-tzinfo-to-sql /usr/share/zoneinfo | mariadb mysql
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mariadb -u root -e "CREATE DATABASE $DB_NAME;"
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mariadb -u root -e "CREATE USER '$DB_USER'@'localhost' IDENTIFIED BY '$DB_PASS';"
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mariadb -u root -e "GRANT ALL PRIVILEGES ON $DB_NAME.* TO '$DB_USER'@'localhost';"
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mariadb -u root -e "GRANT SELECT ON \`mysql\`.\`time_zone_name\` TO '$DB_USER'@'localhost'; FLUSH PRIVILEGES;"
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{
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echo "ITSM-NG Database Credentials"
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echo "Database: $DB_NAME"
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echo "Username: $DB_USER"
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echo "Password: $DB_PASS"
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} >>~/itsmng_db.creds
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msg_ok "Set up database"
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msg_info "Setup ITSM-NG Repository"
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curl -fsSL http://deb.itsm-ng.org/pubkey.gpg | gpg --dearmor -o /etc/apt/trusted.gpg.d/itsm-ng-keyring.gpg
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echo "deb http://deb.itsm-ng.org/$(. /etc/os-release && echo "$ID")/ $(. /etc/os-release && echo "$VERSION_CODENAME") main" >/etc/apt/sources.list.d/itsm-ng.list
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$STD apt-get update
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msg_ok "Setup ITSM-NG Repository"
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msg_info "Installing ITSM-NG"
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$STD apt install -y itsm-ng
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cd /usr/share/itsm-ng
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$STD php bin/console db:install --db-name=$DB_NAME --db-user=$DB_USER --db-password=$DB_PASS --no-interaction
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$STD a2dissite 000-default.conf
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echo "* * * * * php /usr/share/itsm-ng/front/cron.php" | crontab -
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msg_ok "Installed ITSM-NG"
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msg_info "Configuring PHP"
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PHP_VERSION=$(ls /etc/php/ | grep -E '^[0-9]+\.[0-9]+$' | head -n 1)
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PHP_INI="/etc/php/$PHP_VERSION/apache2/php.ini"
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sed -i 's/^upload_max_filesize = .*/upload_max_filesize = 20M/' $PHP_INI
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sed -i 's/^post_max_size = .*/post_max_size = 20M/' $PHP_INI
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sed -i 's/^max_execution_time = .*/max_execution_time = 60/' $PHP_INI
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sed -i 's/^[;]*max_input_vars *=.*/max_input_vars = 5000/' "$PHP_INI"
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sed -i 's/^memory_limit = .*/memory_limit = 256M/' $PHP_INI
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sed -i 's/^;\?\s*session.cookie_httponly\s*=.*/session.cookie_httponly = On/' $PHP_INI
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systemctl restart apache2
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msg_ok "Configured PHP"
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motd_ssh
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customize
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msg_info "Cleaning up"
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rm -rf /usr/share/itsm-ng/install
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$STD apt-get -y autoremove
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$STD apt-get -y autoclean
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msg_ok "Cleaned"
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